Purchases made online can be returned in-store or mailed to the store within 14 days of
the purchase date. Items returned within 14 days will be be returned to the original form of payment.

Online purchases can be returned for store credit up to 30 days of the original purchase date.

The customer is responsible for the shipping costs associated with the return.  

Return shipping address:

13 Bullman St., Ottawa, ON., K1Y S2, Canada. 

Online purchases can only be exchanged in store.  We are not able to offer exchanges online, though you are able to return your unwanted item(s) by mail and start a new order.

Refunds are made to the original form of payment and may take up to 10 business days to process.

We will happily accept returns of in-store purchases within 14 days of purchase date and will offer an exchange or store credit for
up to 30 days of purchase date. 

After 30 days we will no longer accept returns.

All in-store purchases must be returned in-store.

Refunds are made to the original form of payment and may take up to 10 business days to process.

For all returns and exchanges:

- Items must not be washed, worn or damanged

- All original tags and packaging must be attached and undamaged

- You must have a valid receipt

The following items are final sale and not eligible for
return or exchange:

- Wetsuits

- Custom Orders

- Special Orders

- Sale items marked down to 40% off or greater

We will happily assist you with warranty concerns if you purchased an item from Euro-Sports and discover a manufacturer’s defect within the manufacturer’s warranty period.  A valid receipt is required.  If the item was not purchased at Euro-Sports we suggest contacting the store in which you made the purchase.